We will dispatch your order within 1-3 business days. Please allow a further 1-3 business days for transit (within Australia)
We will determine the best options for you. If it is a small parcel, we normally use Australia Post and we will use courier/ freight companies for bigger parcels.
Yes, you can modify or cancel your order before it is dispatched. Please send us an email at firstname.lastname@example.org to check your order status.
Please send us an email to email@example.com quoting your order number.
If your order was damaged during transit, please send a photo of the broken item(s) to firstname.lastname@example.org for our records and we will send you a replacement at no extra cost.
Please choose your order carefully as we do not offer refunds for change of mind. If the product is defective or damaged in transit, it will be handled as mentioned above.